Shipping policy

Thank you for shopping with AuPra! We strive to deliver your orders as quickly and safely as possible.

• Processing time: Orders are processed within 1-2 business days after payment confirmation.
• Shipping methods: We use reliable carriers like EVRI, Royal Mail, DHL, DPD, and UPS.
• Shipping times: Depending on your location, delivery typically takes 2-3 business days within the United Kingdom. International shipping takes 7-60 days depending on the shipping method chosen.
• Shipping costs: Calculated at checkout based on destination and package weight.
• International shipping: Available. Customs fees, taxes, or duties may apply and are the responsibility of the customer.
• Tracking: You will receive a tracking number once your order ships.
• Delays: We are not responsible for delays caused by customs, weather, or carrier issues.
• Lost or damaged packages: Please contact us within 7 days of receiving your order if your package is lost or damaged.

If you have any questions about shipping, please contact us at auprashop@gmail.com.

Thank you for choosing AuPra!