FAQ
1. What makes AuPra keyrings unique?
Every keyring is handcrafted with care, using high-quality materials and thoughtful design. We don’t just make accessories — we create meaningful pieces that feel personal and special.
2. Are the keyrings handmade?
Yes! Each piece is carefully handmade, including braided leather and charm detailing. No two are exactly alike — that’s part of the beauty.
3. Do you offer gift packaging?
Absolutely! Every order comes with a free gift pouch, and you can upgrade to a premium gift box at checkout for an extra special touch.
4. Can I order a personalized or engraved keyring?
Engraving is coming very soon! You’ll be able to customize your keyring with a short message or initials on a metal tag. Stay tuned for the launch!
5. How many keyring designs do you offer?
We currently have nearly 200 unique styles, and the collection is always growing. Whether you're looking for a zodiac charm, hobby-themed piece, or something subtle — there’s something for everyone.
6. Where are you based?
We’re proudly based in United Kingdom, and all products are designed and assembled with
care by our small, dedicated team.
7. Howlong does shipping take?
Most orders are packed and shipped within 1–2 business days. Delivery time
depends on your location, but we offer reliable tracked shipping options for
every region. Free shipping within the UK.
8. Do you accept returns?
Enjoy our 30-day promise — if you’re not satisfied, exchange or return your keychain with zero risk. Love, Swap, or Return!
9. Can I contact you with a custom request or question?
Of course! We love personal projects and thoughtful questions. Reach out anytime via our contact page or email — we’re always happy to help.